Reliable IT for Modern Workplaces
Managed IT Services and IT Support in Hong Kong
PTS delivers IT support, technology projects, procurement and workplace AV across Hong Kong, Mainland China and APAC. We keep systems stable, secure and ready for growth, with a multilingual helpdesk, on-site engineers, and vendor-neutral delivery.
Our Core IT Services
IT Support
Our multilingual helpdesk and on-site engineers provide dependable IT support in Hong Kong and across APAC. We handle everything from Microsoft 365 troubleshooting and Wi-Fi issues to network faults and hardware failures. Services are scalable for SMEs or regional offices, delivered to ISO-aligned processes that minimise downtime.
IT Projects
From new office builds to infrastructure upgrades, PTS delivers IT projects in Hong Kong and Asia-Pacific with precision. We manage the full lifecycle — planning, technical design, implementation, and post-project support. Our consultants ensure relocations, system refreshes, and workplace technology rollouts finish on time and on budget.
IT Procurement
We simplify IT procurement in Hong Kong, China, and APAC, sourcing business hardware, software licences, and infrastructure components from leading global brands. Services include vendor-neutral sourcing, regional logistics, warranty coordination, and lifecycle management for both day-to-day and project-based procurement.
Cloud Services
PTS helps businesses adopt and optimise cloud platforms such as Microsoft 365, Azure, and AWS. We provide planning, migration, and ongoing support to ensure secure, scalable, and cost-efficient environments. For organisations working in both Hong Kong and Mainland China, we advise on compliance and tenant strategy to support cross-border collaboration.
Cybersecurity
We deliver practical cybersecurity services in Hong Kong to protect against phishing, malware, and ransomware. Solutions include network defence, email filtering, vulnerability scanning, and incident response planning. Phishing simulations and user awareness training strengthen your human firewall while monitoring reduces risk without disruption.
AV & Multimedia
PTS designs and delivers AV systems and collaboration solutions for modern workplaces. From Microsoft Teams Rooms and Zoom Rooms to digital signage and professional audio, our consultancy ensures your AV is fit for purpose, scalable, and user-friendly. We provide vendor-neutral advice and end-to-end delivery across Hong Kong and APAC.
World Class, Local Knowledge
Technology Planning That Leads to Delivery
Clear recommendations, realistic budgets, and a plan your team can actually implement. We help you prioritise what to fix now, what to improve next, and what to stop spending money on.
IT Health Check and Roadmap
A structured review of your environment, risks, and operational pain points, with a practical improvement plan.
- Endpoints, Microsoft 365, network and Wi-Fi
- Security gaps and prioritised remediation
- 12-month roadmap with budget ranges
Office Builds, Moves and Refreshes
Planning and delivery support for projects where IT and AV have to work first time on day one.
- Requirements, scope, and vendor coordination
- Network, Wi-Fi, meeting rooms, user cutover
- Testing, commissioning and handover
Procurement and Lifecycle Planning
Get the right kit, on time, at the right price, with less disruption to users and fewer surprises.
- Hardware and licence procurement
- Refresh cycles and standardisation
- Warranty, spares and logistics coordination
Contact Us
Interested in working together? Drop us a line and we will be in touch very soon. Alternatively use the chat feature in the bottom right of your screen